About Us

BIAS Technology Support is an established and well respected company within the data capture industry. The combination of dedicated staff and reliable suppliers has attracted an ever growing base of loyal customers.

The key members of the BIAS team have been working together for over a decade and have notched up over 100 years of experience of providing top level support in the barcode and data capture industry.

BIAS has established itself as a more general IT Support specialist by expanding the range of services on offer. Our knowledge and experience allows us to provide more depth for existing clients and to attract new clients who may not have data capture equipment in use.

The Management Team

Paul Barlett - Managing Director

Paul Bartlett

-- Managing Director

Paul has been in the mobile data terminal repair industry for over 25 years, having worked for various OEM’s and independent resellers. Thus gaining a wealth of knowledge with both hands on and management experience.

Paul Barlett - Road Hog

Paul Bartlett

-- Road Hog

Paul has been a lifelong fan of Poole Speedway and enjoys riding his Harley Davidson at any chance he can get (even in the rain). Paul has completed all 2800 miles of Route 66 on a Harley, as well various European road trips.
Stuart Pilkington-Way - Technical Director

Stuart Pilkington-Way

-- Technical Director

Stuart has been in the data terminal industry for over 20 years, specialising in terminal operating systems, applications and wireless networking. Stuart has a HND in Electronics, Cisco CCNA trained and qualified in wireless systems.

Stuart Pilkington-Way - Racer

Stuart Pilkington-Way

-- Racer

Stuart has a passion for cars and has built his own race car with 650bhp+. With it he competes across Europe. Going hand in hand he also develops electronic products for car methanol injection systems and car to pit comms.

Gavin Dalrymple - Sales Manager

Gavin Dalrymple

-- Sales Manager

Gavin is the consummate sales professional with a wealth of knowledge and experience, gained over 15 years in printing technology, mobile and automotive industries. He strives to provide the highest levels of customer satisfaction.

Gavin Dalrymple - Badminton Man

Gavin Dalrymple

-- Badminton Player

Outside of work, Gavin enjoys Badminton and helps run a local club, he also has an interest in cuisine; creation & consumption!. Gavin enjoys being involved, and supportive in all of the activities that his son is involved with.

Paul Womble - Sales Assistant

Paul Womble

-- Sales Executive

Paul has over 25 years Customer Service experience gained in the Marketing and Software Development industry. Coupled with a strong IT background and communication skills, which together produces the perfect account manager.

Paul Womble - Uncle Bulgaria

Paul Womble

-- Uncle Bulgaria

Paul is a lifelong Derby County fan. He loves to spend time with his family.Claims to Fame
1) Appeared (& Won) on a TV Quiz Show
2) Been in prison in three countries
3) Has never visited Wimbledon Common.

Jim Bald - Operation/ISO Manager

Jim Bald

-- Operation/ISO Manager

Jim has worked within the electronics industry for nearly 20 years and has a vast knowledge of the procurement of OEM parts. Jim’s unerring attention to detail has ensured that we have continued to achieve our ISO 9001 & ISO 14001.

Jim Bald - Racer

Jim Bald

-- Bowler

Jim has been playing 10 pin bowling for over 30 years and subsequently is known as the "Ten Pin King"..... well sometimes. He is also an avid DIYer and is always willing to lend a hand or his experience to anyone that asks.

Gavin Marande - Senior Electronics and Software Engineer

Gavin Marande

-- Senior Electronics and Software Engineer

Gavin has more than 20 years of experience in the barcode industry. One of his career highlights was being lead systems test engineer, playing a critical role in delivering a multi-million dollar project to a customer in Canberra.

Gavin Marande - Restoration

Gavin Marande

-- Restoration

Gavin enjoys spending time with his young family, being a father of two, it takes up much of his free time. But when he is able, he enjoys helping to restore and maintain his family’s collection of historic military vehicles.

Mission Statement

BIAS Technology Support Ltd is committed to communicating to our staff, customers and suppliers a professional image which enhances honesty, value and quality of both services and products. Our goal is to exceed our customers’ expectations thus ensuring a “Customer for life”.