Contact Us

Use the details below to contact or find us.

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Address

BIAS Technology Support Ltd
7 Blackhill Road West
Holton Heath Trading Park
Poole
Dorset
BH16 6LE

Email

Sales
Enquiries
Support

Phone

Sales: 01202 620955
Fax: 01202 620959
Support: 0871 987 0017

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    Quick FAQ

    Maintenance Packages and SLA's
    • Gold : Swap Out Next Day
    • Silver : 3-5 Days
    • Bronze : 5-7 Days
    • Voucher : Variable
    • Fixed Price : Variable
    • Billable : Quote in 3 : Repair in 10
    Billable Repairs

    Billable repairs have no contract and thus have no SLA’s, but we also endevour to send repair quotes out within 3 days and repair within 10 days subject to recieving PO; parts permitting.

    Repair Portal

    Logins can be request for ny customers that have a current contract (Gold, Silver, Bronze or Voucher)

    Health Check Services

    Covers:-

    • Operating System/Firmware/Driver Upgrades
    • Application Optermisation
    • Battery Check
    • Clean Care
    On-Site Services

    Wireless – Healthchecks & Fault Finding.
    Industrial Label Printers.
    Terminal Repairs and Configuration.