Zebra TC52x TC52ax TC57x Mobile Computer
Zebra TC52x TC52ax TC57x Mobile Computers
THE ULTIMATE IN RUGGED DESIGN, PERFORMANCE, PRODUCTIVITY AND EASE OF USE
The Zebra TC52x TC52ax TC57x Series builds on the best-selling TC52 and TC57 all-touch rugged handheld mobile computers, with three models that deliver the ultimate in rugged design, performance and ease of use — the Wi-Fi only TC52x with Wi-Fi 5 (802.11ac), the Wi-Fi only TC52ax with Wi-Fi 6, and the Wi-Fi 5/cellular TC57x. No matter which models you choose, your workers get a user experience in a class of its own and all the latest technology advancements to work smarter — and faster. Validated by Microsoft Teams to now run the Walkie Talkie app.
THE ULTIMATE USER EXPERIENCE
The TC5X Series mobile computers have it all — from the familiarity of Android to the large five-inch full HD display that is easy to read in direct sunlight to the first-time every-time capture of barcodes, labels, documents, more Wi-Fi range and speed with less power and more.
THE ULTIMATE IN TECHNOLOGY ADVANCEMENTS
You get maximum computing power to handle the apps of today and tomorrow, rich locationing support, power-saving faster and more reliable Wi-Fi connections; rich locationing support; high-quality voice; a 13 MP colour rear camera for high-resolution photos and videos, a front-facing 5 MP colour camera for facial recognition and video calls, and much more.
THE ULTIMATE IN VALUE-ADD FEATURES – ONLY FROM ZEBRA
With Zebra’s powerful Mobility DNA suite, you get more value out of your mobile computers by adding functionality as well as simplifying deployment and management of your mobile devices, driving productivity and device control to a new level.
Zebra TC52x Mobile Computer
THE ULTIMATE RUGGED MOBILE COMPUTER WITH AN ADVANCED PLATFORM FOR INSIDE THE FOUR WALLS
The rugged Zebra TC52x Mobile Computer, with more advanced Zebra-only features, puts the user experience in a class of its own. With Zebra’s Mobility DNA tools, you can boost ease-of-use and drive workforce productivity and device control to new heights for workers inside the four walls.
Dimensions
TC52x with SE4720:
6.10 in. L x 2.9 in. W x 0.73 in. H
155 mm L x 75.5 mm W x 18.6 mm H
Operating System
Android 11; upgradeable to Android 14
Drop Spec
Multiple 6 ft. drops to concrete with the rugged boot accessory per Mil STD 810 G, multiple 4 ft/1.2m drops to tile over concrete -10°C to 50°C (14°F to 122°F)
IP Sealing
IP68 and IP65 with battery per applicable IEC sealing specifications
Weight
8.8 oz./249 g with battery
CPU
Qualcomm Snapdragon™ 660 octa-core, 2.45 GHz
Tumble Spec
500 1.6 ft./0.5 m tumbles, meets or exceeds IEC tumble specification
Industry Use
Retail
Manufacturing
Warehousing
Zebra TC52ax Mobile Computer
THE WI-FI 6 RUGGED MOBILE COMPUTER WITH INNOVATIVE NEW FEATURES FOR INSIDE THE FOUR WALLS
The rugged Wi-Fi only Zebra TC52ax Mobile Computer, armed with the latest mobile technology advancements including Wi-Fi 6, a new extended range scanner option with intelligent focusing, Device Tracker, the new Workstation Connect solution and Zebra’s Mobility DNA tools, makes the TC52ax the ultimate rugged mobile computer for workers inside the four walls.
Dimensions
TC52ax with SE4720:
6.10 in. L x 2.9 in W x 0.73 in. H
155 mm L x 75.5 mm W x 18.6 mm H
TC52ax with SE55:
6.26 in. L x 2.9 in. W x 0.73 in. H
159 mm L x 75.5 mm W x 18.6 mm H
Operating System
Android 11; upgradeable to Android 14
Drop Spec
Multiple 6 ft. drops to concrete with the rugged boot accessory per Mil STD 810 G, multiple 4 ft/1.2m drops to tile over concrete -10°C to 50°C (14°F to 122°F)
IP Sealing
IP68 and IP65 with battery per applicable IEC sealing specifications
Weight
TC52ax with SE4720:
9.2 oz. /260 g
TC52ax with SE55:
9.4 oz./266 g
CPU
Qualcomm Snapdragon™ 660 octa-core, 2.45 GHz
Tumble Spec
500 1.6 ft./0.5 m tumbles, meets or exceeds IEC tumble specification
Industry Use
Retail
Manufacturing
Warehousing
Zebra TC57x Mobile Computer
THE ULTIMATE RUGGED MOBILE COMPUTER WITH AN ADVANCED PLATFORM FOR OUT IN THE FIELD
The rugged Zebra TC57x Mobile Computer, with more advanced Zebra-only features, puts the user experience in a class of its own. With Zebra’s Mobility DNA tools, you can boost ease-of-use and drive workforce productivity and device control to new heights for workers outside the four walls. And complete cellular network flexibility provides workers anywhere in the world with dependable cellular service
Dimensions
TC57x with SE4720:
6.10 in. L x 2.9 in. W x 0.73 in. H
155 mm L x 75.5 mm W x 18.6 mm H
Operating System
Android 11; upgradeable to Android 14
Drop Spec
Multiple 6 ft. drops to concrete with the rugged boot accessory per Mil STD 810 G, multiple 4 ft/1.2m drops to tile over concrete -10°C to 50°C (14°F to 122°F)
IP Sealing
IP68 and IP65 with battery per applicable IEC sealing specifications
Weight
8.8 oz./249 g with battery
CPU
Qualcomm Snapdragon™ 660 octa-core, 2.45 GHz
Tumble Spec
500 1.6 ft./0.5 m tumbles, meets or exceeds IEC tumble specification
Industry Use
Transportation
Field Mobility
Location Solutions
Zebra TC52x/TC52x-HC Touch Computer Quick Reference Guide (en) MN-003869-02EN Rev. A
Zebra TC57x Touch Computer Quick Reference Guide (en) MN-003873-01EN Rev. A
Zebra TC52x/TC52x-HC/TC57x Product Reference Guide for Android™ 11 (en) MN-004217-02EN Rev A
Zebra TC52ax/TC52ax-HC Touch Computer Quick Reference Guide (en) MN-004161-03EN Rev. A
Zebra TC52ax/TC52ax-HC Touch Computer Product Reference Guide for Android™ 11 (en) MN-004162-03EN Rev. A
Enterprise Home Screen – Manufacturers Application to allow terminal lock-down and application management.
Request a Repair
If you have a problem with your Zebra TC52x TC52ax TC57x then pleaase use the link below to get an online RMA
Request a Quote
Do you need a number of terminals. Let us know the hardware configuration and we’ll get back to as soon as possible.
Request Help
If you need any technical assistance regarding your terminals then please dont hesitate to contact us.
Zebra TC52x TC52ax TC57x Knowledge Base
Soft Reset - Warm Boot
Zebra TC52x TC52ax TC57x Soft Reset – Warm Boot
Perform a soft reset if applications stop working.
- Press and hold the Power button until the menu appears.
- Touch Restart.
- The device reboots.
Hard Reset - Cold Boot
Zebra TC52x TC52ax TC57x Hard Reset – Cold Boot
CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the microSD card. All un-saved data is lost after performing a hard reset.
Perform a hard reset if the device stops responding.
- Simultaneously press and hold the Power, Left Scan, and Volume Up buttons for at least four seconds.
- When the screen turns off, release the buttons.
- The device reboots
Enterprise Reset
Zebra TC52x TC52ax TC57x Enterprise Reset
An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (/sdcard and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset.
Downloading the Enterprise Reset Package
To download the system update package:
- Go to the Zebra Support & Downloads web site, www.zebra.com/support/mobile_computers.
- Download the Enterprise Reset file to a host computer.
Using microSD Card
It is strongly recommended that prior to use, you must format the microSD card on the device.
- Copy the Enterprise Reset zip file to the root of the microSD card.
- • Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
- • Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
- Press and hold the Power button until the menu appears.
- Touch Reboot.
- Touch OK. The device resets.
- Press and hold the Scan Button/Trigger until the device vibrates. The System Recovery screen appears.
- Press the Up and Down buttons to navigate to apply from sdcard.
- Press the Enter button.
- Press the Up and Down buttons to navigate to apply from adb.
- Press Enter.
- Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
- Press the Enter button.
- Use the Up and Down buttons to navigate to the Enterprise Reset file.
- Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
- Press the Power button.
Using ADB
To perform an Enterprise Reset using ADB:
- On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
- Touch System > Developer options.
- Slide the switch to the ON position.
- Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
- Touch OK.
- On the host computer, open a command prompt window and use the adb command: adb devices.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly. - Type: adb reboot recovery
- Press Enter. The System Recovery screen appears.
- Press the Up and Down buttons to navigate to apply from adb.
- Press Enter.
- Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
- Press Enter.
- On the host computer command prompt window type: adb sideload where: = the path and filename of the zip file.
- Press Enter. The Enterprise Reset package installs and then the Recovery screen appears.
- Press the Enter button to reboot the device.
Factory Reset
Zebra TC52x TC52ax TC57x Factory Reset
A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a
previous operating system version, re-install that operating system image. See Performing a System Update
for more information.
Downloading the Factory Reset Package
To download the Factory Reset package:
- Go to the Zebra Support & Downloads web site, www.zebra.com/support/mobile_computers.
- Download the appropriate Factory Reset file to a host computer.
Using microSD Card
- Copy the Factory Reset zip file to the root of the microSD card.
- Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
- Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
- Press and hold the Power button until the menu appears.
- Touch Reboot.
- Touch OK. The device resets.
- Press and hold the Scan Button/Trigger until the device vibrates. The System Recovery screen appears.
- Press the Up and Down buttons to navigate to apply from sdcard.
- Press the Enter button.
- Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
- Press the Enter button.
- Use the Up and Down buttons to navigate to the Factory Reset file.
- Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
- Press the Power button.
Using ADB
To perform an Factory Reset using ADB:
- On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
- Touch System > Developer options.
- Slide the switch to the ON position.
- Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
- Touch OK.
- On the host computer, open a command prompt window and use the adb command: adb devices.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly. - Type: adb reboot recovery
- Press Enter. The System Recovery screen appears.
- Press the Up and Down buttons to navigate to apply from adb.
- Press Enter.
- Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
- Press Enter.